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 Link Technologies - LinkSOFT Documentation 
Help > Link Web Applications Portal > How to use LinkWEB > Logging into LinkWEB >
Two-Factor Authentication

Overview

Two-Factor Authentication (2FA) is an electronic authentication method in which a user is granted access to LinkSOFT only after successfully presenting a randomly generated code.

This protects the user from an unknown person trying to access their data. 

How to enable Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA) can be enabled by:

  1. New user sign up
  2. User Maintenance
  3. My Account 

Note: To disable Two-Factor Authentication, goto User Maintenance and untick "Two-Factor Authentication - Using Email / Authenticator App"

How it works

  1. User enters their credentials (username & password) on the login page.
  2. When "Two-Factor Authentication - Using Email" is enabled, the system sends an email to the user's registered email address with a security code.
  3. When "Two-Factor Authentication - Using Authenticator App" is enabled, use the code from the authenticator app.
  4. User enters the security code.
  5. User is authenticated and is able to use the system.

Note:

  1. The authenticator app uses a "Time-based one-time password algorithm". It is important that the authenticator device's time is synchronized with UTC time to get the correct code.
  2. It is recommended that users enable both "Email" and "Authenticator App" two-factor authentication. In cases when the internet is not working, users can still login to the LinkSOFT using the "Authenticator App"
  3. For more information on Multi-Factor Authentifcation, refer to this link .